Identify the failure
Drift, intermittent reads, open circuits, moisture ingress, exposed conductors, or dimension issues. Send the failed unit and what you observed.
Find the right replacement
We will match the replacement to the failure mode, not just copy the old specification.
Match the real-world environment
Condensation, chemical exposure, high temperatures, vibration, or thermal cycling can change the answer. We will use those conditions in the engineering review.
Did a thermistor pass validation but struggle in production? The cause is often a mismatch between the part and the real environment: moisture, chemical exposure, thermal cycling, vibration, installation stress, or temperatures outside the original specification.
Send us the failed part, the application conditions, and what you observed when it stopped working. We’ll work through the failure with you and come back with an engineering review, a design recommendation, and samples you can validate before the next production build.
Failure review
Tell us what isn't working
Share what failed, where it failed, and what the part sees in service. An engineer will review and follow up.